Concordia is dedicated to improving the lives of the people we serve. We facilitate coordination among healthcare professionals, patients and payors to ensure timely outcomes that are responsive, safe, cost-effective and delivered in a compassionate manner.
Concordia believes cost containment must never compromise the quality of behavioral health treatment. That is why we continuously review and improve every aspect of service; streamlining claims and authorization processes for optimal results. We strive to enrich the behavioral health care experience by helping providers to work together seamlessly, coordinating needed care for both the body and mind. We are firm believers that quality in the delivery of Behavioral Healthcare will lead to effective management of the overall healthcare costs and outcomes.
We hold ourselves to the highest of standards and strive to be a compassionate and conscientious organization that makes a positive difference in the lives of those we work with and serve. We are guided by a genuine interest in the wellbeing of ALL involved in the delivery of care process, while ultimately recognizing that our principal commitment is to the welfare of our members.
We always communicate with, and listen to, our providers and members to make sure their needs and concerns are addressed to their satisfaction. We know the true value of our provider’s work, of how essential high quality behavioral health care is in the lives of individuals and families, especially those most affected by the economic realities of our times.
Every call to Concordia is answered by a representative who will devote all the time necessary to address provider needs, as well as those of members. We commit to timely payment of claims, and superior provider services to maximize their time doing what’s most important: delivering the highest quality care to the members and clients served.