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Concordia is interested in helping you and your family stay healthy. We have developed an array of preventive health programs for common behavioral health conditions. These programs provide you with information that will help you stay healthy or recover more quickly from a behavioral health condition. Our preventive health programs cover the following topics:

Attention Deficit Hyperactivity Disorder (ADHD)

ADHD is most frequently diagnosed in children though the condition can continue into adulthood. Children with ADHD frequently have difficulty paying attention, sitting still, or focusing on one task for a long period of time. Whenever Concordia finds out that a child has been diagnosed with ADHD, we automatically send our ADHD Help Guide to the child’s parents or guardians. The Help Guide contains information on ADHD. It also explains where to find more information, such as national organizations and Internet resources. For more information on the program, or to receive the Help Guide call Member Services at 855-541-5300. We strongly encourage you to take advantage of this program if you or a family member has symptoms of ADHD.

Major Depressive Disorder (MDD)

MDD is one of the most frequently seen mental health diagnosis in adults. About 6% of the general population may be depressed at any given time. Some people who are depressed have trouble sleeping, they lose weight, and they generally feel agitated and irritable. Others may sleep and eat too much and continuously feel worthless and guilty. Still others can function reasonably well at work and put on a “happy face” in front of others, while deep down they feel quite depressed and disinterested in life. There is no one way that people look and behave when they have major depression. Whenever Concordia becomes aware that an enrollee has been diagnosed with MDD, we automatically send the American Psychiatric Association’s MDD Patient and Family Guide to the enrollee. This Guide contains valuable information on MDD and its treatment, and provides resources to get more information on MDD. For more information on the program, or to receive a copy of the Guide, please call Member Services at 855-541-5300. We strongly encourage you to take advantage of this program if you or a family member has symptoms of MDD.

Targeted Care Management (TCM)

Some people who have been in the hospital for a mental illness have a difficult time staying out of the hospital. It can be difficult to complete day-to-day tasks such as taking medicine and keeping appointments. Our Targeted Care Management program is designed for these individuals. Special staff members at Concordia keep in touch with these individuals by telephone. We help remind them of appointments, assist them in keeping their appointments, and problem-solve concerning their day-to-day tasks. If you or a family member has been hospitalized for a mental illness and you think this program might be helpful, we encourage you to call Concordia Member Services Department at 1-855-541-5300 to see if the program is right for you.

Concordia Patient Safety Program

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