Communicating with Concordia

Concordia Behavioral Health (Concordia) staff may be contacted toll-free at 1-855-541-5300 during the hours of 8:30 a.m. to 5:00 p.m. We will also accept collect calls during these hours. Should you need to speak to someone after this time, Concordia also has after-hours physicians available to discuss any questions or concerns related to a UM case or decision.

Authorizations & Verification of Member Eligibility

For Miami-Dade County: 305.514.5300, option 2, option 1
All other counties: 855.541.5300, option 2, option 1

Contracting and Provider Services

For Miami-Dade County: 305.514.5300, option 2, option 7
All other counties: 855.541.5300, option 2, option 7
Fax: 305.514.5331
E-mail: providers@concordiabh.com

Care Advocacy (Case Management)

For Miami-Dade County: 305.514.5300, option 2, option 1
All other counties: 855.541.5300. option 2, option 1
Fax: 305.514.5321
E-mail: advocacy@concordiabh.com

Claims

For Miami-Dade County: 305.514.5300, option 2, option 3
All other counties: 855.541.5300, option 2, option 3

Mail claims to:

Concordia Behavioral Health
P.O. Box 211277
Eagan, MN 55121

Update your Contact Information

To update name, address, and telephone number for our records, or correct any other practitioner information, please e-mail us at: providers@concordiabh.com

Mail all non-claims correspondence to the following address:

Concordia Behavioral Health
10685 North Kendall Drive
Miami, Florida 33176